Customer Service

Great customer service is a key element of EcoLogic Solutions’ business philosophy. Whether a customer operates a large food processing plant, a school, or a mom-and-pop restaurant, EcoLogic Solutions provides a service plan to ensure that all of our clients are trained on proper product use, that our chemicals continue to meet customer needs after purchase, and that all dispensing equipment and EcoLogic Solutions technologies remain in good working order for years after installation.

With decades of experience servicing ware washing equipment, laundry systems, chemical dilution units and ECA technology, our ServSafe certified technicians and customer service representatives assist our customers with a wide variety of equipment and chemical needs, while providing the following support options*:

  • Free, 24-hour service hotline
  • Free emergency service on chemical dispensing equipment using EcoLogic Solutions chemicals
  • Custom training programs
  • Online customer portals
  • Preventative Maintenance Programs for ECA, dish machines, laundry systems, and all chemical dispensing equipment
  • Chemical specific health and safety audits